Legal Document

Krakia Terms & Conditions – Complete Usage Policy for Members

This page outlines all the rules for using the Krakia platform, written in plain English. Please read through it before registering — it's straightforward.

Last Updated: November 2026
Fully in Bengali
Transparent Policies
Regular Updates
Ask Support

These Terms & Conditions constitute a legal agreement between Krakia and all its members. By accessing the Krakia platform, registering an account, or using any of its services, you confirm that you have read and accepted these terms.

Important: These terms may be updated from time to time. When changes are made, Krakia will notify members via email or app notification. We recommend checking this page periodically.

01. Introduction & Definitions

In this document, "Krakia", "we", and "us" refer to the Krakia operating company and its authorized affiliates. "Member", "you", and "user" refer to any individual registered on or using the Krakia platform.

Key Terms

  • Platform: Krakia's website, mobile app, and all associated services.
  • Account: A personal profile registered in the member's name.
  • Balance: Funds currently held in the member's account.
  • Bonus: Additional benefits or credits granted to members by Krakia.
  • Wagering Requirement: The number of times a bonus must be wagered before it can be withdrawn.

Krakia is committed to running a transparent and trustworthy platform for members in Bangladesh. These rules are designed to protect our members.

02. Account Registration

To open an account on Krakia, you must provide accurate and truthful information. Accounts created with false details may be closed at any time and any remaining balance may be forfeited.

  • Each individual may hold only one account.
  • You must use your real name, mobile number, and accurate personal details.
  • Keep your account password confidential — do not share it with anyone.
  • Withdrawals may be put on hold if KYC verification has not been completed.
  • Opening an account using someone else's information is strictly prohibited.
If multiple accounts are detected from the same device or IP address, all associated accounts will be suspended.

03. Age Requirement & Eligibility

Krakia is an adults-only platform. No one under the age of 18 is permitted to use this site.

Age 18+

Only individuals aged 18 or above may register on Krakia. Age verification is mandatory.

Valid Location

Accessing the platform from a restricted region may result in account suspension. Please ensure you are using Krakia from a permitted location.

Identity Verification

Before withdrawing, you must verify your identity using your national ID or passport.

Any account found to belong to a minor will be closed immediately and all deposited funds will be forfeited. Krakia is firmly committed to protecting minors.

04. Deposits & Withdrawals

Krakia supports popular mobile payment methods in Bangladesh. Please keep the following payment guidelines in mind.

Deposit Rules

  • Minimum deposit amount is ৳500 (five hundred BDT).
  • Instant deposits are available via bKash, Nagad, and Rocket.
  • Deposits are usually credited to your account within 5 minutes.
  • Payments sent under a third party's name are not allowed — all transactions must be made from your own registered number.

Withdrawal Rules

  • The minimum withdrawal amount is ৳500.
  • Once KYC verification is complete, payments are processed within 3–6 hours.
  • Withdrawals can only be processed to your own registered mobile number.
  • Wagering requirements must be met before bonus funds can be withdrawn.
MethodMinimumMaximum (Daily)Time
BKash৳500৳1,00,0003–6 hours
Cash৳500৳1,00,0003–6 hours
Rocket৳500৳50,0006–12 hours

05. Bonuses & Vouchers

Krakia offers a variety of bonuses and vouchers. To enjoy these benefits, the following terms and conditions must be followed.

Welcome Bonus

A bonus on the first deposit for new members. A minimum wagering amount is required to claim the bonus.

Weekly Cashback

VIP members receive cashback every Monday. The rate varies depending on your tier.

Voucher Code

Voucher codes are issued for special events. Each code carries its own expiry date and conditions.

Wagering Requirement: To withdraw bonus funds, members are generally required to wager 10–30x the bonus amount. The exact figure is stated on each bonus page.
  • Using multiple accounts to claim bonuses is strictly prohibited.
  • Expired vouchers will not be accepted.
  • Winnings from bonus balance can be withdrawn after the wagering requirements have been met.

06. Betting Rules

A set of general rules applies when placing bets on Krakia. These rules are the same for all members.

General Betting Rules

  • Once a bet is confirmed, it cannot be cancelled.
  • Pre-match bets can be placed up until the event begins.
  • Live betting allows you to place bets while an event is in progress — odds are subject to change.
  • In the event of a disputed result, Krakia's decision shall be considered final.
  • Bets placed at incorrect odds due to a technical error may be voided.

If a Match is Cancelled

If an event is cancelled or not completed within the scheduled time, all bets on that event will be voided and the stake will be returned to the member's account. Visit the Krakia FAQ page for more details.

07. Prohibited Activities

The following actions are strictly prohibited on the Krakia platform. Violations may result in account closure and balance forfeiture.

  • Creating multiple accounts or misusing the platform.
  • Registering with false information to claim bonuses.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.
  • Attempting to gain unauthorized access to another member's account.
  • Using the platform for money laundering or any other illegal financial transactions.
  • Placing bets using automated software or bots.
  • Abusive behavior toward support staff or other members.
Krakia monitors all activity for suspicious behavior. Any evidence of fraudulent activity will result in immediate action.

08. Account Closure & Suspension

Krakia reserves the right to suspend or permanently close an account under the following circumstances.

  • Violation of the Terms & Conditions.
  • Failure to complete identity verification.
  • If evidence of suspicious or fraudulent activity is found.
  • The member has submitted a self-exclusion request.

Members may close their account at any time. Any existing balance (excluding bonuses) can be withdrawn upon closure. To request account closure, please contact support.

09. Privacy

Krakia takes the protection of members' personal data very seriously. For details on how your information is used, please refer to our Privacy Policy on the page.

  • Member information is never sold to third parties.
  • Payment information is secured with SSL encryption.
  • Member information will not be disclosed to authorities unless required by law.

10. Limitation of Liability

Krakia is an entertainment platform. Krakia is not liable for any financial losses resulting from betting. Members place bets at their own discretion and risk.

Technical Issues

Krakia is not liable for bets lost due to internet disconnection or server issues.

Betting Losses

Any financial losses incurred through betting are the member's own responsibility. Please play responsibly.

Account Security

Sharing your password or allowing unauthorized access to your account is the member's own responsibility.

11. Amendment Policy

Krakia reserves the right to update these terms and conditions at any time. Members will be notified of any changes via email or app notification.

  • For major changes, at least 7 days' notice will be given in advance.
  • Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
  • If you do not agree to the updated terms, you may close your account.
You can check the "Last Updated" date at the top of this page to see when the Terms & Conditions were last revised.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact the Krakia support team. Assistance is available in Bengali.

  • Email: support@krakia.net
  • Live Chat: Click the chat button on the app or website
  • Time: 24 hours a day, 7 days a week

Krakia is committed to ensuring every member has a transparent and satisfying experience. If you ever run into an issue, don't hesitate to reach out — we're ready to help.

Done reading? Get started now.

Register on Krakia and enjoy the best betting experience in Bangladesh

বাংলা